SHIPPING INFORMATION
All safes are individually inspected prior to shipping. The size and weight of your safe purchase will determine the shipping method. Ship time is between three and ten business days.

All safes weighing 85 lbs. or less will be shipped via UPS or FedEx Ground. Safes will be insured for up to $100.00 value. Any additional insurance can be provided at an additional cost to the customer.

All safes weighing in excess of 85 lbs. will be shipped via truck to your destination of choice inside the continental United States. Safes shipped via truck will arrive to the specified address and will be lowered to the ground by the trucking company at no additional charge. This service does not include any stairs or steps. The trucking company is only supplied with a hand truck and a pallet jack, so the inside distance is limited to their equipment.

IMPORTANT: All deliveries must be signed for at the time of delivery; therefore the customer must be present. The trucking company will not leave a safe if no one is available to sign for the shipment at the delivery address. The trucking company will also charge a redelivery fee of $30.00 or more depending on weight, which will be payable by the customer.

IMPORTANT: ALL SAFES MUST BE INSPECTED AT THE TIME OF DELIVERY for any damage that may have occurred during shipping. All damages must be noted prior to signing the freight bill; otherwise you will be unable to return the safe. If the safe is damaged the customer MUST REFUSE DELIVERY. If you keep the safe your only recourse is to contact the freight carrier for compensation.

Returns
Returned merchandise must be unopened and in good condition. Merchandise may not be returned without our prior approval and the issuance of a Returned Goods Authorization (RGA). When returned, goods and their cartons must be in perfect unused, resaleable condition. All returns are subject to our inspection and approval and a reasonable handling charge. Non-stock, special goods or items fabricated, modified, or cut to size per order are not returnable. To return goods, call ValueSafes at 877-629-6214 or send us email.

Shipping Costs
The customer will pay all freight (shipping and handling fees on original shipment and return shippment) on returns. Limitations No returns will be accepted after 3 days of receipt. No returns on ANY electrical products.

Restocking Fee
A restocking fee for undamaged returns will be charged for 20% of the merchandise cost. Damaged Goods If the merchandise you receive is damaged, you must contact the freight carrier for reconciliation. Please inspect all merchandise before signing for it.

Refunds
Refunds will be via Company check. 15 days on cancellation or returned of goods.

NSF Checks
For NSF checks there is an $20.00 Charge Late Fees 2% per month on past due Invoices over 30 Days.

Security Disclaimer
ValueSafes.com, its employees and agents make no claim that following any or all of ValueSafes.com's recommendations or product solutions guarantees in any way that your residence is burglary-proof. Implementation of our common-sense recommendations only improves your chances that an intruder will find your residence unsuitable for break-in.